紧急求助:有哪位朋友认识北京机场AA航空公司的CHECK IN 的工作人员?关于托运行李问题!

东西太多了,我坐大陆航空公司的飞机来的时候因为我孩子的NFANT票大于我的票价的10%,所以我可以多带一个托运的行李。

所以我来的时候带了3个一样大的长加宽加高为157厘米的行李到北京的,美国那边的CHECK IN测量了我的箱子也说刚刚好,没有问题就让我过了。

刚才打AA的客服,他们说因为孩子可以多带的那个行李不能大于114厘米,那个尺寸就是小拉杆的尺寸,不是我来的时候带的大行李的尺寸。怎么差距那么大呢?我在AA网站上看了半天也没有看到相关的介绍。我本来东西就多装不下了,3个都满了,还有一堆东西准备用小拉杆装呢,如果3个打行李中的一个要改成小拉杆,那我肯定就带不走很多东西了。

有没有认识AA航空公司的工作人员的朋友哦?我今天一早上打了好多电话才找到个说话的人,结果答案却是如上所说。

谢谢了。请坐过AA的,带过孩子坐的JMS给个建议和经验之谈吧。第一次坐他们的航班,真的把我弄得焦头烂额哦。

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mywife 的头像

楼主订阅回复提醒

Do the right thing, because it's the right thing to do.

匿名天使 的头像

打电话去AA航空公司问。就是最标准的答案。

mywife 的头像

匿名天使 wrote:
打电话去AA航空公司问。就是最标准的答案。

我问了,他们说要求是114的箱子,小于23公斤。但他们说他们不知道机场的人会怎么处理,他们所说的只是硬性规定。

所以我想找遇到过类似情况的人或者AA那里有认识的人的,也许可以通融一下呢。因为我觉得157厘米的箱子的规定是小于23公斤,怎么114厘米的箱子规定也是这个呢。不合逻辑哦

Do the right thing, because it's the right thing to do.

匿名天使 的头像

AA is pretty strict about these things. Be prepared to pay (the details are on aa.com) if you exceed the limits but you may get a lenient agent in PEK (Beijing) but they are only suppose to bend the rules if it's ONLY slightly over (2-5kg, few cm).
The 114cm limit is for CARRY-ON.
Any checked baggage has the 157cm limit so you should be fine.
According to your description in Chinese you are fine.
See here:
Travel to/through/from Asia

One bag carry-on: No charge

Two bags checked: No charge

45 in/114 cm (carry-on)

62 in/157 cm (checked)
50 lbs/23 kgs (checked)

Over 50 lbs/23 kgs but less than 70 lbs/32 kgs - is subject to a $50 USD overweight baggage charge (Maximum of three excess bags will be accepted.)

71 lbs/32 kgs - 100 lbs/45.5 kg is subject to a $450 USD charge.

http://www.aa.com/i18n/travelInformation/baggage/baggageAllowance.jsp?anchorEvent=false&from=Nav

The airline needs to ACCURATELY measure the checked luggage as there are technical reasons for this with the flight mechanics and relaying this information back to AA's computer (SABRE) and the baggage containers (LD3). Anyways that's probably more than you needed to know. Have a good trip!

mywife 的头像

thanks for the information. I'm in the US now.

Do the right thing, because it's the right thing to do.